Pk oke believes gaming should be a source of entertainment — not financial stress. Our responsible gaming program helps you enjoy gaming safely within the right limits.
Responsible gaming means enjoying gaming mindfully, within your limits, and with your financial and mental wellbeing in mind. At pk oke, we believe gaming should be purely for entertainment — it should never disrupt the normal rhythm of your life.
Many players in Bangladesh enjoy mobile gaming as a form of entertainment. But sometimes, without realizing it, gaming can become a habit that leads to financial stress. pk oke is committed to giving you all the tools and support you need to avoid that situation.
Our responsible gaming program is built on three core principles: Awareness — Stay aware of your own gaming behavior; Control — Set limits and stick to them; and Support — Do not hesitate to seek help when you need it.
People often don't realize when their gaming habits are becoming problematic. If you notice any of the signs below, it's time to take stock — and consider reaching out to pk oke for support:
You are spending beyond your budget and placing more bets to try to "win back" lost money.
You're prioritizing gaming over family, friends, or work.
You're hiding your gaming activity or lying to family about it.
You feel restless, irritable, or mentally uneasy when you're not gaming.
You're spending money on gaming that you've borrowed or taken from your savings.
You've tried to stop gaming but keep falling back into it.
Pk oke provides a range of effective tools to help you stay in full control of your gaming. They are easy to use and completely free.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — any increase requires a 24-hour waiting period.
Once you've lost a set amount, your account will automatically pause your gaming session. It's the most effective safeguard against impulsive overbetting.
Set a limit on how many hours you play in a single session. When the time is up, pk oke will automatically end the session so you can take a break.
Take a break from gaming for anywhere between 1 day and 6 weeks. During this period, you will not be able to log in to your account. A short break can often prevent a much bigger problem.
Request a permanent gaming block lasting anywhere from 6 months to 5 years. This decision is irreversible and cannot be undone before the selected period expires.
View your full betting and transaction history. Analyze your gaming patterns and understand where you need to draw the line.
Answer the following questions honestly. More than three "yes" answers means it's time to seek support.
Did you spend more on gaming than you planned last month?
Have you repeatedly placed more bets trying to "win back" money you have lost?
Have you been spending less time with family or friends because of gaming?
Is gaming affecting your sleep, eating, or work routine?
Do you feel restless or irritable when you can't game?
Have you ever felt like you should stop gaming but couldn't?
If something feels wrong, follow these simple steps. pk oke is always here for you.
Acknowledging that there is a problem is the hardest step — and the most important one. It is not a sign of weakness; it takes real courage.
Activate a cooling-off period or self-exclusion directly from your pk oke account settings. It only takes a few minutes.
Contact our Responsible Gaming team via Live Chat or email. We will assist you with complete confidentiality.
Talk to a family member or trusted friend. Don't face it alone — having support makes recovery much easier.
If needed, consult a mental health professional. Gaming addiction is treatable, and a full recovery is absolutely possible.
Decide how much you're willing to spend before you start playing. If you hit that amount, stop — don't try to chase your losses.
Don't expect gaming to be a source of income. Treat it like going to the cinema or watching sport — some spending is part of the experience.
It's hard to make good decisions when you're tired or mentally drained. Avoid gaming in that state — play when you're feeling good.
Take at least a 10-minute break every hour. Get up, walk around, drink some water. Non-stop gaming impairs your judgment.
Don't cut yourself off from family, friends, and social activities. Gaming is a small part of life — not the whole of it.
Don't let a winning streak tempt you into raising your budget. Stick to your set limits on good days too — that's the key to long-term safe gaming.
Find answers to our most frequently asked questions here.
Chat with our Responsible Gaming team via live chat on the pk oke app or website. Support is available in Bengali.
Email us about anything related to responsible gaming. We aim to respond within 24 hours.
All responsible gaming communications are completely confidential. Your information will never be shared with any third party.