Privacy & Security

Pk oke Privacy Policy —
Your Information Is Always Secure

Your privacy is our top priority at pk oke. This Privacy Policy clearly sets out what information we collect, how it is used, and how securely it is stored.

SSL Encryption
256-bit Data Protection
0% No Data Selling
Last Updated: January 2026
1

Introduction & Our Commitment

Welcome to pk oke. We are committed to the Bangladesh online gaming community and take the protection of your personal data seriously. This Privacy Policy ("Policy") applies to all members using the pkoke.win website and the pk oke mobile application.

Our Privacy Policy is built in alignment with international GDPR principles and local data protection laws. pk oke believes your personal information should only ever be used to improve your experience — nothing more.

By registering on pk oke, you agree to this Privacy Policy. Please read it carefully before signing up. Our support team is always on hand if you have any questions.

This Privacy Policy was last updated in January 2026. Registered members will be notified by email of any future changes.
2

What Information We Collect

Pk oke collects only the information needed to deliver the best gaming experience and keep your account secure. We do not collect excessive or unnecessary data.

We collect the following types of information:

Data Types Example Reason for Collection
Identification Information Name, date of birth, nationality KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Communication & Security
Financial Information Mobile Banking Number Deposit & Withdrawal Processing
Device Information IP address, browser, OS Fraud Prevention & Security
Gaming Activity Bet history, transaction logs Service Improvement & Dispute Resolution
pk oke never stores your full bank card number or password. Payment information is held exclusively in encrypted form.
3

How We Use Your Information

Pk oke uses your information for specific, limited purposes only. We never exploit your data for unauthorized commercial gain.

  • Account management: To create and manage your profile, process transactions, and ensure uninterrupted gaming services.
  • Identity Verification: To verify age and identity through the KYC process and to prevent money laundering.
  • Security Protection: To keep your account protected from fraud, hacking, and unauthorized access.
  • Service Improvement: To analyze your usage patterns and deliver a better gaming experience.
  • Contact: To send important updates, security alerts, and transaction notifications.
  • Legal liability: To meet the legal requirements of regulatory authorities.
You can opt out of promotional communications at any time. Notification preferences can be updated from your account settings.
4

Data Sharing & Third Parties

Pk oke never sells your personal information or shares it with third parties without your consent. We may share data only in the limited circumstances outlined below:

  • Payment Processors: To process transactions via bKash, Nagad, and Rocket — only the necessary financial information is used.
  • KYC provider: With authorized verification service providers for identity checks.
  • Legal authorities: Upon a valid court order or a lawful request from a regulatory authority.
  • Security Partners: With authorized partners for fraud detection and cybersecurity purposes.

All third-party service providers are required to comply with pk oke's privacy standards and may only use data for the specified purposes.

pk oke never sells your information to advertising companies or data brokers. This is a core principle we stand by.
5

Cookies & Tracking Technologies

Pk oke uses cookies and similar tracking technologies on its website and app. These help enhance your gaming experience and maintain platform security.

  • Essential Cookies: To maintain login sessions and verify security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and game settings.
  • Analytics Cookies: To understand which pages users visit and how many — fully anonymized.

You can manage optional cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of pk oke.

6

Data Retention & Deletion Policy

Pk oke retains your data only for as long as necessary. Information is kept while your account is active and as required by applicable legal obligations.

  • Active account data: retained for the duration of the relationship.
  • After account closure: up to 5 years as required by legal obligations.
  • Transaction records: up to 7 years in accordance with financial regulations.
  • KYC documents: 5 years as required by regulatory obligations.
You may request deletion of your account. However, certain information may be required to be retained for a set period due to legal obligations.
7

Your Privacy Rights

As a pk oke member, you have several important rights over your own data. We uphold these rights with the utmost seriousness.

Right to Access Your Data

You have the right to know what information we hold about you. Contact support to make a request at any time.

Right to Rectification

You can request corrections to any inaccurate information we hold about you.

Right to Erasure

You have the right to request deletion of your data beyond what is legally required to be retained.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a download of your data in a standard, portable format.

Right to Object

You have the right to object to certain types of data processing.

8

Security Measures & Technology

Pk oke follows the highest industry security standards to protect your data. We maintain multiple layers of security to keep your information safe at all times.

  • 256-Bit SSL Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular testing conducted by independent security experts.
  • Real-Time Monitoring: Systems are in place to detect suspicious activity in real time.
In the event of a data breach, pk oke will notify affected members and the relevant authorities within 72 hours.
9

Children's Privacy & Age Restrictions

Pk oke strictly refrains from providing services to anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that we hold data belonging to a minor, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child has registered on pk oke, please contact our support team immediately.
10

Contact & Dispute Resolution

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Data Privacy Team.

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Typically within 24–48 hours

We take every complaint and request seriously and aim to resolve them as quickly as possible. Your privacy is not just a policy to us — it is a core responsibility.

Instant assistance is available via live chat support. The pk oke support team provides service in Bengali.
Why pk oke Is Trusted

Protecting Your Privacy
Our Commitment

Industry-Standard Encryption

Pk oke uses 256-bit SSL encryption on all data transmissions. Every transaction and piece of personal information is fully encrypted — making it virtually impossible for hackers to compromise.

Strict Policy Against Selling Data

Pk oke never sells your personal information to advertisers or data brokers. Your data is used solely to provide you with our services — never for any other commercial purpose.

Limited Data Retention Period

Pk oke does not retain data beyond what is necessary. Information is securely deleted after the applicable retention period. Outside of legal obligations, you may request deletion of your data at any time.

Transparent Data Usage

We are transparent about which data is used and for what purpose. pk oke never uses information for undisclosed reasons. Transparency is a fundamental part of our values.

Mobile Banking Security

Pk oke keeps your mobile banking information secure during transactions via bKash, Nagad, and Rocket. Full PINs or passwords are never stored.

24/7 Confidential Support

For any privacy-related concerns, pk oke's dedicated support team is available 24/7, every day of the week. Service is available in Bengali.

Start Gaming Safely

Done reading the Privacy Policy?
Join pk oke today!

Your data is completely secure at pk oke. Enjoy easy transactions via bKash, Nagad, and Rocket, with industry-standard protection across all your gaming activity.

SSL Secured
No Data Selling
24/7 Support
Mobile App
বাংলা